Corporate Quality Assurance Manager

Job Summary
We are seeking a dynamic and detail-oriented Corporate Quality Assurance Manager to lead our quality management initiatives across all projects and operations. In this pivotal role, you will develop, implement, and oversee quality assurance systems that ensure compliance with industry standards and regulatory requirements. Your leadership will drive continuous improvement in quality processes, foster cross-functional collaboration, and uphold our commitment to excellence in environmental remediation and construction services.

Responsibilities

• Develop, maintain, and enhance quality management systems aligned with ISO 9001 standards and other relevant regulations such as GMP (Good Manufacturing Practices), FDA regulations, and ISO 13485 for medical device quality management.
• Lead comprehensive quality audits across projects to verify adherence to quality standards in production, regulatory compliance standards, and internal policies.
• Establish and monitor key performance indicators (KPIs) related to quality control, assurance processes, and project outcomes.
• Conduct root cause analysis for quality issues using Six Sigma methodologies and implement corrective actions to prevent recurrence.
• Collaborate with cross-functional teams—including manufacturing, engineering, project management, and regulatory affairs—to ensure consistent application of quality systems throughout the organization.
• Provide training on quality standards such as HACCP (Hazard Analysis Critical Control Point), CGMP (Current Good Manufacturing Practices), Lean management principles, GD&T (Geometric Dimensioning & Tolerancing), and other regulatory or industry-specific requirements.
• Lead or support external audits by regulatory agencies or clients to demonstrate compliance with applicable laws such as FDA regulations or ISO certifications.

Experience

• Proven experience practicing in an industrial or manufacturing engineering role with a focus on quality assurance or quality control within a regulated environment.
• Strong knowledge of quality standards including ISO 9001, ISO 13485, GMP, GAMP (Good Automated Manufacturing Practice), and FDA regulations.
• Demonstrated expertise in conducting quality audits, implementing Six Sigma manufacturing techniques, and applying Lean management principles.
• Experience leading cross-functional teams in a fast-paced environment with excellent communication skills for effective collaboration.
• Familiarity with GD&T (Geometric Dimensioning & Tolerancing), QA/QC procedures, regulatory compliance standards, and analysis skills for problem-solving.
• Project management experience with the ability to prioritize tasks efficiently while maintaining attention to detail.

Join us to lead our commitment to exceptional quality standards that support sustainable growth and client satisfaction!SUMMARY OF JOB DESCRIPTION: The Corporate Quality Assurance Manager is a corporate-level position responsible for establishing, maintaining, and continuously improving CAPE's enterprise Quality Management System (QMS) across all business units. to ensure project-level Quality Control (QC) programs meet corporate standards, contractual requirements, and client expectations.

Key Responsibilities

· Corporate Governance: Develop and optimize the Corporate QMS by establishing minimum quality policies, standards, and documentation requirements tailored to various project types and technical risks.

· Auditing & Assurance: Assess project and business-unit QC programs for compliance, monitor KPIs, perform trend analysis, and enforce effective corrective actions for systemic risks.

· Federal Operations Support: Serve as the corporate technical guide for federal projects, overseeing compliance with USACE, Department of Defense, RMS, and Three-Phase Control requirements.

· Training & Mentorship: Define competency expectations, develop quality training programs, and mentor QC personnel without assuming direct responsibility for project-level QC execution.

· Continuous Improvement: Report significant quality metrics to executive leadership, manage a lessons-learned process, and collaborate with cross-functional teams to elevate enterprise performance.

SALARY:
$120K - $150K annually, commensurate with experience and qualifications.

TRAVEL: 10% - 30%

While day-to-day work is at the corporate level, travel is primarily required to support operational oversight and quality governance across CAPE's project locations and business units:

· Audits and Assessments: Conducting field audits and independent Quality Assurance (QA) compliance assessments of business-unit and project-level Quality Control (QC) programs.

· Field Observations: Monitoring quality performance firsthand through on-site observations, testing/inspection reviews, and trend evaluations across environmental remediation and specialty construction projects.

· Training and Technical Support: Delivering on-site Quality training, guidance, and mentoring to business-unit and field QC teams—particularly around complex contractual standards and federal requirements (such as USACE Three-Phase Control Process).

· Field Operations Support: Supporting specific job-related field tasks, investigations, or corrective action verifications across operating business units as needed.

MINIMUM QUALIFICATIONS:

· 10+ years of progressively responsible experience in construction, environmental, engineering, or quality management, featuring substantial QA/QC oversight across concurrent projects.

· A Bachelor's degree in Engineering, Construction Management, Environmental Science, Quality Management, or a related technical discipline is strongly preferred.

· Demonstrated expertise in environmental remediation, specialty construction operations, and federal construction contracts.

· Proven track record of conducting quality audits, root-cause analyses, and developing organizational procedures.

REQUIRED CERTIFICATIONS

· ASQ Certified Quality Auditor (or equivalent) and ISO 9001 Quality Management System experience.

· Construction Quality Management Certification (USACE or NAVY Class) and RMS Training.

· OSHA 30-Hour Construction Safety and Health certification.

· 40-Hour HAZWOPER certification with current 8-Hour annual refreshers.

WHY CAPE?

For 35 years, CAPE has delivered construction and environmental remediation solutions to governmental and private organizations nationwide. Our projects are high-profile environmental remediation projects involving cleanup of contaminated soil, groundwater, and sediment. The culture of our company is one of working together to achieve our clients’ objectives, company goals, and employees’ professional goals, and is succinctly and accurately defined as “We, Not Me” behavior. To ensure long-term, sustainable growth, we tailor our 3-year vision to be ahead of our industry in delivering our projects, align with our clients and team partners to improve our existing market share, and develop new services to support smart growth.

CAPE offers competitive benefits including Medical/Dental/Vision insurance, life insurance, ADP retirement savings plan including both traditional and Roth 401(k) with up to 4% match and lowest in class fees, health savings account (HSA) with investment option, flexible spending account (FSA), paid annual leave, paid maternity/paternity leave, and tuition reimbursement. CAPE also offers staff several other voluntary benefits options, as well as the option to work from home.

CAPE is an Equal Employment Opportunity Employer. We invite all qualified applicants to apply to our open positions.

Communication

Any communication regarding this position will come from an email address ending in cape-inc.com. Scammers may try to imitate our HR team. Please use caution when replying to emails that are from other domains. To ensure you are applying for a legitimate job, please only complete a job application that originates from https://www.cape-inc.com/environmental-jobs.