Client Satisfaction

award presentationCAPE enjoys some of the highest client ratings in our market, a fact which makes us all very proud, and something we work hard to achieve.

Dedication to our client’s success and strong client relationships are key to this achievement, and our mission and values serve as an organizational guide, enabling every CAPE employee, from the CEO to the frontline to do what it takes to meet our customer’s needs and expectations. In the construction, environmental remediation, and fuel systems industries, it’s not possible to plan for every eventuality. But we can take ownership and step up to the plate to make sure our client’s needs are met and that results always meet or exceed expectations.

This commitment and attitude has resulted in a 90+% rate of repeat business, plus receiving “Outstanding” or “Above Average” ratings on 76% of our government ACASS, CCASS, and CPARS performance ratings.

Contact CAPE to learn more about our services.

"CAPE was one of the best contractors I have worked with…They were easy to work with during every phase of the proposal through negotiations, award, and construction.."
— Environmental Engineer, U.S. Air Force

"Thanks so much to you and your crew for the professionalism you showed in handling this project. You all did a great job with craftsmanship, complying with our safety guidelines/procedures, keeping cost within budget and keeping the lines of communication open with cost and scheduling. I look forward to future work with you and the CAPE family. "
— Distribution Maintenance Coordinator, Petrochemical Company

"All contact with CAPE, from the first e-mail to the last goodbye, was a pleasure. The staff support was first rate, getting back to us within a timely manner."
— Senior Master Sergeant, Air National Guard

"Having worked with many contractors on multiple remediation projects in my experience with the COE, I can honestly say CAPE is the best I have had the pleasure to work with. The construction quality and timeliness of delivery order completion throughout the contract was excellent. CAPE always produced quality products on time and within budget."
— Technical Supervisor, U.S. Army Corps of Engineers